Polish taxpayers will have an Ombudsman

Polish Ministry of Finance is currently working on a new Tax Ordinance Act that will completely remodel the fiscal system in our country. Not much has been revealed to the public yet when it comes to the ideas and solutions that the new bill will encompass, but Ministry officials decided to announce they intention to create a new office: Taxpayers’ Ombudsman.


The news came from the Minister of Finance Teresa Czerwińska in January. In an interview for “Rzeczpospolita” daily, she said Ombudsman office could be an answer to the problems numerous taxpayers face when interpreting complicated fiscal law provisions. However, she was not eager to share any details at that point. Today, we know a little bit more.


The head of the Ombudsman office will be appointed by the Prime Minister of Poland. The main focus of the Ombudsman will be assistance to individuals rather than entrepreneurs. Interestingly, apart from the headquarters in Warsaw, the Ministry will create local offices in 16 biggest Polish cities to ensure Polish citizens have equal access to help and support. The so-called “mobile” representatives will also be present.


According to what has been released to the media, the Ombudsman office will have the right to suggest improvements to fiscal law and request general interpretation of provisions from the Minister of Finance, or even apply for a change of a decision from a tax body. Moreover, Ombudsman will represent taxpayers before the Voivodship Administrative Court. In general, they will be an advocate of individual taxpayers.


The chair of the new office will be appointed to a six years’ term, without the possibility of re-appointment. They will be required to have substantial knowledge and experience in tax issues, including a 10-year plus work experience in the area of fiscal law. Deputy chairs will be required to have a 5-year experience in the field. The Ombudsman office will have the annual budget reaching 20 million PLN.



Contact info

Poland Zalewski Consulting addressesAddresses:

Warsaw office:

Filip Roger Zalewski
Poland Zalewski Consulting
Cafelco Consulting Poland Sp. z o.o.
ul. Modlińska 129 / U10
03-186 Warsaw

Accounting department:

Dorota Ostafińska
Poland Zalewski Consulting
Cafelco Consulting Poland Sp. z o.o.
ul. Torfowa 2
30-384 Cracow
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