Polish bank’s mobile app ranked the best in the world

Retail Banking International, a global retail banking news service from the United Kingdom, took a loot at the best mobile applications from banks and the reviews they receive from their users. According to the web service’s findings, the best rated mobile application for bank account holders is the app from Polish bank PKO Bank Polski. Among numerous competitors it is the Polish bank that prepared the most user-friendly application that bank customers turn on with pleasure.


The Polish bank may boast more than two million downloads the application, which is named IKO Mobile. The number of downloads as well as active users are continually growing. While commenting on the big achievement, Michał Macierzyński from PKO Bank Polski’s mobile and online banking department revealed the financial institution is working to make the app even more useful and develop new functionalities, for example mobile payments for parking fees. PKO BP also wants to introduce a Ukrainian-language version of IKO Mobile.


IKO Mobile is available in English as well as Polish so international customers of the bank may use all of the bank’s services with ease. Three operating systems are available: Android, iOS and Windows Phone. The app enables making mobile transfers, checking account balance and history of transactions, or even money withdrawals from cash machines and contactless payments (possible also abroad). English-language users will be pleased to hear the bank prepared a user’s guide for them. It should be noted, however, that the app will only work on smartphones with Polish SIM cards.


PKO Bank Polski is the largest Polish bank, both in terms of the number of users and the worth of deposits. It is worth noting that the holder of the largest pool of shares in the financial institution is in the hands of Polish state.



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Filip Roger Zalewski
Poland Zalewski Consulting
Cafelco Consulting Poland Sp. z o.o.
ul. Modlińska 129 / U10
03-186 Warsaw

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Dorota Ostafińska
Poland Zalewski Consulting
Cafelco Consulting Poland Sp. z o.o.
ul. Torfowa 2
30-384 Cracow
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